Introduction

Welcome to Sole Serenity! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your information.

Data Collection

We collect various types of information to provide and improve our services to you. The types of data we collect include:

  • Personal Information: Name, email address, phone number, shipping address, and payment information.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather data about your preferences.

Data Usage

We use the collected data for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders and provide customer support.
  • To improve our website and services.
  • To send you promotional offers and updates, if you have opted in to receive them.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering products.
  • Legal Requirements: If required by law or to protect our rights and property, we may disclose your information to legal authorities.

Data Storage and Security

We take the security of your data seriously. Your information is stored on secure servers and protected by encryption and other security measures. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your data.
  • Opt-out of receiving promotional communications.
  • Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: 1970 Patterson Fork Road, Chicago, US 60605

Thank you for trusting Sole Serenity with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.