At Sole Serenity, we understand that your time is precious, and we strive to make your shopping experience as seamless as possible. Our delivery options are designed to cater to your needs, ensuring that your new footwear arrives promptly and in perfect condition.
Shipping Options
We offer two convenient shipping methods to suit your preferences:
- Standard Shipping: For those who need their shoes quickly, we offer standard shipping via DHL or FedEx. This option costs $12.95 and ensures delivery within 10-15 business days after your order is processed.
- Free Shipping: For orders over $50, we provide free shipping using EMS. This method typically takes 15-25 business days for delivery, depending on your location.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that each pair of shoes is carefully inspected and packaged to maintain the highest quality standards.
International Shipping
We are proud to serve customers worldwide, with the exception of certain remote areas in Asia. Our global reach ensures that no matter where you are, you can enjoy the premium footwear from Sole Serenity.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange your shoes, please do so within 15 days of receiving your order. For more details, please refer to our Returns Policy.
Customer Support
If you have any questions or concerns about your delivery, our customer service team is here to help. You can reach us at [email protected].
Thank you for choosing Sole Serenity. We look forward to delivering your next pair of stylish and comfortable shoes!